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If this is an emergency, please call 911.
To help the therapists have sufficient time to help all clients in need, clients should limit their contact with their online therapist to session times. When contact is necessary outside of session time, email is the preferred method. This includes making a cancellation, discussing payment issues or any another non-urgent matter where a response can wait longer than 24 hours.
If you feel you need a response quicker than 24 hours, you may call me. Please note, I will not be able to speak with you immediately if I am in session, out of the office, or out of town. In this case, you may leave a message for me, and I, or my replacement will call you back within 24 hours, usually as soon as there is a break.
Name
Summary of your reason for calling
Phone number(s) where you can be reached.
How long you plan to be at that number
In emergency situations where life or safety is an immediate concern, call 911 or
your local police. Do not call or email your therapist because a response may not
be immediate or possible.
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